R13 No Sound No Bluetooth

AAADeborah
AAADeborah Member Posts: 1 New User
edited November 2023 in 2020 Archives
I have a Cromebook R13
Last night the sound stopped suddenly. When I plug in headphones I hear static. I have tried turning it on an off, factory reset, and powerwash. Nothing worked. The sound works when I cromecast to my TV, however.

Also, the bluetooth does not work, to be honest, I don't know that it ever worked. It will not disciover any of my bluetooth speakers (I have two bose and a VTIN)

Any help?