Outlook Subscription?

TEMM
TEMM Member Posts: 1 New User
edited November 2023 in 2020 Archives
I bought a new Acer Swift 1 a month ago and today I am being blocked from using Word and I am being asked to purchase Office 365. Is this correct? My understanding on buying the laptop direct from Acer was that it came with Office as part of the package? Please can you confirm or tell me how I can use Office without paying a subscription.
thanks

Answers

  • ragsak28
    ragsak28 Ally Posts: 677
    Hi @TEMM

    In this case Microsoft 365 is a subscription based service from Microsoft. Windows 10 is an operating system released by Microsoft. So in this case I would suggest you to contact Microsoft in regards to this Microsoft 365 subscription.

    Hope it will help you in some way.
  • billsey
    billsey ACE Posts: 34,273 Trailblazer
    IIRC the laptop came with a trial subscription to Microsoft Office 365. Your trial period has expired...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.