FLICKERING SCREEN in Nitro 5-55

Abesyfq7_
Abesyfq7_ Member Posts: 4 New User
edited November 2023 in 2020 Archives
Hi, I am a newbie here.
I have a question regarding my new purchased laptop. I don't know if this is the right platform to ask questions, but fingers crossed I hope it is.
So, I bought this Nitro 5-55 last July 2020. But now, the Nitro Sense app does not work, and my Microsoft Words, Excel and Power Point flickered/ black flashes appeared many times as I was typing sometimes it lagged. Sometimes, when I was googling, it lagged. I'm not happy right now. What should I do? I already sent my laptop to high point service center HQ once to check what was wrong with my device. It was reset-ed, but after using it for few days, it still flickers, the black flashes still there when I do my assignments. But whyyyyyyyyy? Somebody please help me. I have assignments waiting and if I send my laptop again to the HQ, it would take few days, plus I have to cross the district, oh please not now amid covid19.

Thread was edited to add model name to the title