why is my right side speaker not working

priyanshu3530
priyanshu3530 Member Posts: 2 New User
edited November 2023 in 2020 Archives
I have purchased acer nitro 5AN515-43 laptop 6 days earlier. yesterday i was watching a video on my lappy and suddenly the right speaker stopped working. i tried everything. reinstalling drivers, updating them, rebooting but can't seem to get anything. i don't know if i have a losse connection because i think its quite impossible to get a failed speaker in 6 days of buying the laptop. pla someone help

Answers

  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    I have purchased acer nitro 5AN515-43 laptop 6 days earlier. yesterday i was watching a video on my lappy and suddenly the right speaker stopped working. i tried everything. reinstalling drivers, updating them, rebooting but can't seem to get anything. i don't know if i have a losse connection because i think its quite impossible to get a failed speaker in 6 days of buying the laptop. pla someone help
    I am sorry to hear this, i recommend you contacting your local Acer support to have the unit sent for repair as this seems to be a mechanical issue and not a software issue that we can provide you with troubleshooting steps other than opening the unit to check the speaker connection and that will invalidate your Acer warranty:

    Support:https://www.acer.com/ac/en/IN/content/service-contact

    Thanks,
    Acer-Manny