No reset option

Cart82
Cart82 Member Posts: 1 New User
edited October 2023 in 2020 Archives
Hi
My laptop won’t let me load on to the main screen. Judah stays on acer logo screen and then on to the blue screen but no pc reset option
thank you in advance 

Answers

  • JackE
    JackE ACE Posts: 44,900 Trailblazer
    Press and hold power button till the laptop shut offs. Remove the charger. Then gently insert a paperclip into the battery reset pinhole on the bottom for about 30 seconds. Then plug the charger back in. Try to turn the machine on again. Jack E/NJ

    Jack E/NJ