Touchpad for Acer Aspire A515-51-75UY

pnbalaji1974
pnbalaji1974 Member Posts: 5

Tinkerer

edited October 2023 in 2020 Archives
Hi,

The touchpad on my Acer Aspire A515-51-75UY has stopped working for the past couple of months and I am planning to replace it with a new/pre-owned one. I would like to know if the touchpad for any Acer Aspire A515-51 will be compatible with my laptop. I see that a touchpad is available on Ebay, but the description says that it is for Acer Aspire A515-51-76UY. Can I use this to replace the touchpad on my laptop?

Also, if I want to get a new touchpad, where can I get it? What is the part number for the touchpad on Acer Aspire A515-51-75UY?

Thanks,
Balaji.

Answers

  • JackE
    JackE ACE Posts: 44,898 Trailblazer
    You must determine if you have the Synaptic or Elantech touchpad. ACER part numbers are shown. Both should work but require different drivers and may have slightly different dimensions. Did you try to reseat the TP ribbon cable to the mainboard a few times to clean its contacts? Did you press the FN+F7  combo to try to turn the touchpad on? Jack E/NJ



    Jack E/NJ

  • pnbalaji1974
    pnbalaji1974 Member Posts: 5

    Tinkerer

    Hi Jack,

    Thanks for your response. I have tried FN+F7 and it did not work. I haven't opened my laptop yet to see what I can do.

    How do I identify the touchpad model? I can't find the touchpad model in BIOS or Device manager or by any other means.
  • JackE
    JackE ACE Posts: 44,898 Trailblazer
    >>>The touchpad on my Acer Aspire A515-51-75UY has stopped working for the past couple of months >>>

    This sometimes happens with a major Win10 update. I suggest that you first try downloading and installing iobit's DriverBooster freeware to see if it will detect and pick up a driver to re-activate the touchpad. Jack E/NJ

    Jack E/NJ

  • pnbalaji1974
    pnbalaji1974 Member Posts: 5

    Tinkerer

    Jack,

    Thanks for your response again. Even though Win10 is installed, I installed Ubuntu Mate and have been using this linux distro as my daily driver for more than a year. The touchpad doesn't work on Win10 and Linux also. So, I don't think it is a driver issue.

    Either way, I will try with iobit's Driver booster and see if it fixes the issue in Win10 to start with.
  • JackE
    JackE ACE Posts: 44,898 Trailblazer
    >>>The touchpad on my Acer Aspire A515-51-75UY has stopped working for the past couple of months>>>

    >>>have been using this linux distro as my daily driver for more than a year. The touchpad doesn't work on Win10 and Linux also. So, I don't think it is a driver issue.>>>

    Past couple of months? Or more than a year? Which is it? Past couple of months has a slim chance of there still being restore point from an errant Win10 update which can sometimes make hardware disappear to both boot loaders whether Grub or Windows. More than a year, the restore point is gone. Jack E/NJ

    Jack E/NJ

  • pnbalaji1974
    pnbalaji1974 Member Posts: 5

    Tinkerer

    I have been using Ubuntu mate for more than a year and the touchpad stopped working couple of months ago.

    I tried the iobit driver booster and it showed 15 driver updates, but none of them seem to be related to touchpad.
  • JackE
    JackE ACE Posts: 44,898 Trailblazer
    Open ControlPanel. Search 'restore point'. Click 'create a restore point' in left pane. If SystemProtection is turned on in the box that pops up, click on the SystemRestore button. Click next. Do you see an automatic restore point with a date stamp that approximately coincides with when the touchpad stopped working? If not, then go ahead and try to update the DriverBooster recommendations anyway. Touchpad is part of the USB package. Jack E/NJ

    Jack E/NJ

  • pnbalaji1974
    pnbalaji1974 Member Posts: 5

    Tinkerer

    Hi Jack,

    I have upgraded all the drivers that were recommended by IOBIT driver booster and now the touchpad is working. I am not sure what the deal was, but it is working in Linux also.

    Thanks for  your help.
  • JackE
    JackE ACE Posts: 44,898 Trailblazer
    >>>I am not sure what the deal was, but it is working in Linux also.>>>

    Thanks for reporting back on your success. Peripherals that suddenly and inexplicably stop working under Linux (usually due to a LIN update) can often be fixed by simply checking if they still work in Windows.  If they do still work, then they somehow start working again with the next Linux boot. If they don't work in Windows (also usually due to a WIN update), then fixing them in the Windows environment usually carries over into the Linux environment again on the next boot. This phenomenon is technically known as magic to most dual-boot cognoscenti.   :)   Jack E/NJ

    Jack E/NJ