CB3-431 ONLY Works When Plugged In

Poptopbob
Poptopbob Member Posts: 1 New User
edited November 2023 in 2020 Archives
Just over 2 years old. Used mostly plugged in.
Battery_test:
    Battery is discharging (73.51% left)
    Battery health: 93.37%
Battery_firmware info:
OEM name:               SONYCor
  Model number:           AP13J4K
  Chemistry   :           LiP
  Serial number:          0A18
  Design capacity:        3920 mAh
  Last full charge:       3662 mAh
  Design output voltage   11400 mV
  Cycle count             16
  Present voltage         11822 mV
  Present current         0 mA
  Remaining capacity      2692 mAh
  Flags                   0x0b AC_PRESENT BATT_PRESENT CHARGING

I've reset, powerwashed, opened up and disconnected battery, nothing works.

Help Please! Thanks

Answers

  • billsey
    billsey ACE Posts: 34,276 Trailblazer
    Typically it's an indication that the battery is either really confused or the connection to the MB is bad. When you disconnected it, do you also try to bleed off any residual electricity from the rest of the system? If not try this, disconnect everything with the system shut down then open it up and disconnect the battery. Press and hold the power button for 15-30 seconds then let everything rest for 15-30 minutes. Reconnect the battery and reassemble, then plug the power in and wait for a full battery indication before turning it back on. Report back with the results.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.