"Version of ROM is not newer than my bios" error Nitro 5 Model AN515-42

Holly_Lou
Holly_Lou Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hello.

I am trying to update my Nitro 5 Model AN515-42 bios to enable control over the backlit keyboard.  When I attempt to install the update, an error message pops up. It reads, "The version of your rom is not -newer than your bios."  Can someone please help mw with this?

Answers

  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Holly_Lou said:
    Hello.

    I am trying to update my Nitro 5 Model AN515-42 bios to enable control over the backlit keyboard.  When I attempt to install the update, an error message pops up. It reads, "The version of your rom is not -newer than your bios."  Can someone please help mw with this?
    I am very sorry to hear that you're experiencing problems with your Acer unit, please contact our support lines for better assistance at your earliest convenience:

    Support Phone: 1-866-695-2237
    Live Chat:  Click to Chat

    Thanks,
    Acer-Manny