Windows has stopped this device because it has reported problems

Virmana
Virmana Member Posts: 42 Devotee WiFi Icon
edited November 2023 in 2020 Archives
my model is a g3-571.

-- I turned off my headphones then on again, and now a yellow sign appears beside my bluetooth driver on device manager. I uninstalled and it did nothing. I installed the manufacturers one. I did a windows update and restarted. I uninstalled my headphone drivers and anything bluetooth related that was hidden. I did a bluetooth windows troubleshooter thing, i prayed to jesus to no avail. Is my bluetooth done for? If i scan for hardware changes after uninstalling, a generic bluetooth driver appears so it must be that my hardware is fine but i am pessimistic about it. I need this bluetooth because the normal headphone jack doesnt work and neither does the speaker. My laptop is officially deaf!

In the troubleshooter it says: "Bluetooth Radio Status Not Fixed"

Answers

  • Virmana
    Virmana Member Posts: 42 Devotee WiFi Icon
    this is an update, bluetooth came back. i opened the laptop, checked it and put wires out/in and it did the trick. ill update if it happens again.