2019 Acer Helios 300 PH317-53 GPU fan not spinning but making a drill noise.

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Typical
Typical Member Posts: 1 New User
Hello, I recently bought a 2019 Acer predator Helios 300 PH317-53 from amazon. It had worked flawlessly from the first month. However, I then started to hear some minor rattling from my GPU fan. I brushed it off thinking that it was just dust particles corroding with the fan blades. Today when I turned on my laptop I heard a very loud and high-pitched, drill-like, noise coming from the GPU fan. I think the motor had uncoupled from the fan cause that noise. I was wondering if someone could refer me to an Acer service center where I can get it repaired. I bought this laptop 2 months ago. Can someone tell me if I am still in the Acer warranty for free repair? 

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  • MasterZo
    MasterZo Member Posts: 8

    Tinkerer

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    have you fixed this problem? I have the exact same one.
  • MasterZo
    MasterZo Member Posts: 8

    Tinkerer

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    I really need this fixed, have you found a solution?