Acer aspire E1 410g 4865 black screen

Belmormc
Belmormc Member Posts: 1 New User
edited October 2023 in 2020 Archives
Hello 

I recently started updating a laptop with hard drive problems, I had to replace it by upgrading to an SSD the first time the notebook turned on, it told me that it did not recognize the hard drive so what I did was enter the bios and enable the option F12 to select which hard drive to boot and continue to install windows 10 but to my surprise the notebook no longer showed a video signal:

I disconnected it from the power source, wait for 10 minutes, I let myself enter the bios but when I came back out of it and tried to install windows, it did the same again.

I have tried:

-Removing the battery from the bios
-Changing the ram memory
-cleaning the motherboard

But always after the restart the black screen appears and I have to disconnect it from the power and wait for 10 minutes to be able to enter the bios again.

What problem could it be? the motherboard or bios damaged some kind of incompatibility of the bios with SSD disk or the equipment cannot be upgraded ?

Best Answer

  • JackE
    JackE ACE Posts: 44,905 Trailblazer
    Answer ✓
    Did you make the Windows installation USB using Microsoft's USB media creation tool? Jack E/NJ

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 44,905 Trailblazer
    Answer ✓
    Did you make the Windows installation USB using Microsoft's USB media creation tool? Jack E/NJ

    Jack E/NJ