game stuttering after added new RAM

Iqbalrahman
Iqbalrahman Member Posts: 4 New User
edited October 2023 in 2020 Archives
my laptop is e5-473g, last night, i just added a new 4gb ram, before i add the ram my games (csgo,genshin impact,insurgency) runs normaly, and now after i increase the ram, all my games went stuttering, i have tried to set all my games to low, but the stuttering wont go, the stuttering happends after i added the new 4 gb ram, can someone give me solution.

ps : sorry for my broken english, its not my first language

Answers

  • JackE
    JackE ACE Posts: 44,905 Trailblazer
    Please specify manufacturer, voltage, frequency & part number of new 4GB DDR3 module. Jack E/NJ

    Jack E/NJ

  • Iqbalrahman
    Iqbalrahman Member Posts: 4 New User
    @JackE
    im so sorry idk the detail since its my father who installed the new ram, but i hope this info will help
  • JackE
    JackE ACE Posts: 44,905 Trailblazer
    The new module seems correct for this model. The specifications indicate a DDR3L low voltage 1.35v module with a 1333MHz or higher frequency. Does the stuttering happen immediately upon starting the games or does it take a while? Jack E/NJ

     

    Jack E/NJ

  • Iqbalrahman
    Iqbalrahman Member Posts: 4 New User
    the stuttering/fps drop happend after take a while
  • JackE
    JackE ACE Posts: 44,905 Trailblazer
    Can you hear cooling fan when stuttering starts? Jack E/NJ

    Jack E/NJ

  • Iqbalrahman
    Iqbalrahman Member Posts: 4 New User
    no, i use external fan, the temp stays below 60c
  • JackE
    JackE ACE Posts: 44,905 Trailblazer
    >>>the temp stays below 60c >>>

    Do you mean CPU AND GPU temperatures are only 60*C when stuttering? Please show actual temperatures when stuttering. Jack E/NJ

    Jack E/NJ