USB Webcam not recognized/detected on new Acer Aspire A715-41G

JennyThor
JennyThor Member Posts: 6

Tinkerer

edited October 2023 in 2020 Archives
Hello,
I recently bought Aspire A715-41G With Ryzen 7(with integrated gpu) and Nvidia GTX 1650Ti. 8GB RAM
Running Windows 10 pro 64 bit, all updates installed.
I have a webcam - Hama 53950. 
When inserted the laptop does not seem to recognize it at all. It doesn't detect  that there something new plugged in the usb.
It is not discovered when I scan for new hardware. I tried all usb ports.
I can't add it as legacy hardware, as I cannot see it in the provided lists.

They seem to work fine with a wireless mouse or a mouse with a cable.


Answers

  • JennyThor
    JennyThor Member Posts: 6

    Tinkerer

    I forgot to mention, that the webcam works well on my other machines - running Win 10 and Linux