Warranty issue + sudden freezing and restarts

CRO69VALENTINO
CRO69VALENTINO Member Posts: 1 New User
edited October 2023 in 2020 Archives
Ok i may be dumb but as soon as i got hands on my new 2000€ PH317-53 i opened it and installed SAMSUNG 860 evo SSD ,,went through OS installation process and everything was fine until i downloaded latest intel and nvidia drivers.. then notebook started to froze on me and sometimes restarts without warning. I've tried to do clean OS install for 3 times and problems appeared over and over . then i took it to shop for service and they send it to check it out...

but what struck me is their statment that i voided warranty by opening the lid and doing ssd installation by myself as i am not the authorized person?!

but there was no any warranty void stickers on the screws. and I've got installation kit for ssd with the box..

is this how acer works or what??? any experiences?