Nitro 5

System
System Member Posts: 4,569 Seasoned Practitioner WiFi Icon
edited November 2023 in 2020 Archives
This discussion was created from comments split from: My Predator Helios 300 - RTX 2060 Keeps Crashing!!!!.

Answers

  • WilliamOoi
    WilliamOoi Member Posts: 1 New User
    Just bought the Acer Nitro 5 gaming laptop last month & whenever try to update the graphic driver for RTX 2060, it keep crashing & I can’t seem to update it. I was trying to downloaded the driver from Nvidia website. Current version driver is 27.21.14.5167. Is there a known issue or some config to be set before updating the latest driver for the graphic card? The crash was so bad that after a few attempts it even corrupted windows OS & need to restore from external bootable image. 
    Any advice is much appreciated.
    thanks in advance!
    william