Battery and Fan replacement for Aspire R5-571TG/Acer laptops don't last two years?

DavisWebdesign
DavisWebdesign Member Posts: 6 New User
edited October 2023 in 2020 Archives
I need help finding a battery and fan for my Acer Aspire R5-571TG. Apparently Acer doesn't support this anymore because it is 3 years old, which is insane since it works great other than the two hardware problems which are normally easy to fix. I will not buy another Acer product because of the disrespect they show their customers after they have got our money!!!!!
EDIT: Just in case an ACER rep sees this, I need to be completely honest. I loved my Acer until the fan started making noise and I found out your company wouldn't help me locate a new fan (and battery). Now I am shopping for a new laptop in the $1000-$1400 dollar range and all I know is that I will not be buying it from Acer. I will likely buy my new laptop from  HP just because your company would not help me locate a fan or battery for the computer you sold me...just think about how much money you must be losing thanks to your ***** support. I have a HP gaming computer and that company helps me out with any problem I have!!

Answers

  • DavisWebdesign
    DavisWebdesign Member Posts: 6 New User
    Hilarious that the "extensive Acer community" can't come up with an answer for where to find a fan and battery for a relatively new model. This cemented my decision to buy an HP laptop next month instead of fixing my Acer. Goodbye and good riddance to my last Acer product!
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    edited October 2020
    Hi DavisWebdesign,

    We are sorry for the inconvenience this has caused you,  we may not have the part but you can try with one of our part partners (Part # KT.00403.032 BATTERY 4-CELL PRISMATIC 3220MAH - SANYO AC14B 5.5MM 4S1P MAIN COMMON, KT.0040G.006 BATTERY 4-CELL PRISMATIC 3220MAH - LGC AC14B 4S1P 5.5MM MAIN COMMON):

    Note: We will be closing the thread.
    Thanks
    Acer-Manny
This discussion has been closed.