I got a brand new Acer Nitro 5 AN515-54 and it won’t turn on

Josehal
Josehal Member Posts: 1 New User
edited November 2023 in 2020 Archives
I fully charged it and it won’t start. The screen stays black but the keyboard will light up for a few seconds and then turn back off. I’ve tried a number of things and the only thing I can think to do is return it. Any other suggestions before that?

Answers

  • Broken8Ball
    Broken8Ball Member Posts: 40 Enthusiast WiFi Icon
    If it's under warranty, send it back. That's not on you and unless you could find any sources of problems then I suggest you send it back. There isn't much we can do to find the problem unless you plug it into a monitor and see if the monitor works. If it does then take it to a support shop. If not, send it back.
    I'm 8Ball, I try to help as best I can. If the news isn't good, I'll deliver it. 
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