Laptop cpu randomly sticks at .48ghz when pugged in - aspire E5-573G

Krappa
Krappa Member Posts: 1 New User
edited October 2023 in 2020 Archives
laptop CPU randomly sticks at .48ghz when plugged in. Removing the charger and plugging it back in will set it back to normal, after a while it gets stuck at .48ghz again then i have to remove the charger and plug it back in to fix it again. anyone can help me with this? I have an old Acer aspire E5-573G

Answers

  • JackE
    JackE ACE Posts: 44,907 Trailblazer
    Try this. Charge battery to 100% and plugged in before starting to use the machine, especially heavy gaming or cpu/gpu power intensive loads. Check battery charge level from time to time. Does the charge level seem to drop even while plugged in or the battery charge LED turn from blue to orange? Jack E/NJ

    Jack E/NJ

  • rich1974
    rich1974 Member Posts: 198 Mr. Fixit WiFi Icon
    i heard about this at other users and the only solution  was to reinstall windows 10. how old is your windows installation?