Acer Predator Helios 300 won't wake up, needs hard restart each morning...?

rdenon6284
rdenon6284 Member Posts: 4 New User
edited November 2023 in 2020 Archives
This issue just started happening. Used to be, I would just move my mouse in the morning to wake up my laptop (Acer Predator Helios 300 with Windows 10). No problem. Now, each morning, my laptop's keyboard is backlit and I can hear the fans humming, but I can't wake up the computer. No matter what I press, it remains off or "asleep." I have to hold down the power button to do a hard restart in order for it to work again.

Anyone encounter this issue before?