Cannot get my backlight to turn on for Acer Aspire E5-576G-576, please help?2

Hbhall32
Hbhall32 Member Posts: 1 New User
edited October 2023 in 2020 Archives
Hello,

When I first bought this laptop (Aspire E5-576G-5762), the backlit keyboard worked perfectly. It would light up as I typed, and it responded to Fn + F9 as well. A couple of months later it would not light up anymore.

Fast-forward to today, I've had this laptop for more than 2 years now and the back light of the keyboard will still not turn on. I dropped my laptop briefly yesterday and the back light did come on for a few minutes, but it stopped lighting up when I restarted the laptop. This leads me to believe that the cable for the light may be loosely connected. I checked the connection and it seems fine, but still no light.

Can someone help me?

Answers

  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    Yes. You must remove one screw in the middle of the bottom cover to slide the DVD tray out, then three screws to remove the HDD/RAM door, and 17 screws to remove the rest of the bottom cover in order to re-seat the backlight connector on the mainboard. It's either loose or its contacts are dirty or slightly corroded. Jack E/NJ


    Jack E/NJ