Sennheiser Game One not working properly on my Helios 300 (PH315-52-78VL)

guccismucci
guccismucci Member Posts: 1 New User
edited November 2023 in 2020 Archives
I'm having issues getting my Sennheiser Game One headsets to work on my Helios 300 (PH315-52-78VL)

The sound works however the microphone doesn't. I plugged them into a mac and the headphones and microphone work automatically. Microphone privacy settings are good, I've uninstalled the realtek drivers and reinstalled, and I set the analog to headset under Realtek Audio Console. Nothing seems to work. I've also tried a jack splitter but that obviously didn't do much. Under  recording devices I only see "Microphone Array" and "Stereo Mix" 

Are there different sound drivers that I can install that would get them to work considering they automatically work on a mac?  Thank you.