EX215-52 Upgrade ram

SInapsi
SInapsi Member Posts: 6 New User
edited November 2023 in 2020 Archives
Hi, I have an acer EX215-52 with 4gb ram.
I want to upgrade it to 8GB.
I took a ram module of 4gb DDR4 2666MHz CL19 1,2V
When I install it the notebook does not turn on.
What ram module should i install?
Thank you

Answers

  • billsey
    billsey ACE Posts: 34,313 Trailblazer
    We don't have a Service Guide for that model yet, but it should be showing up soon. Try running a utility like CPU-Z to see what speed you have in there now.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • SInapsi
    SInapsi Member Posts: 6 New User

    I tried, but the memory fields remain empty
  • SInapsi
    SInapsi Member Posts: 6 New User
    windows reports ram speed to 2667 
  • billsey
    billsey ACE Posts: 34,313 Trailblazer
    So your speed was correct, maybe you have a bad module?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • SInapsi
    SInapsi Member Posts: 6 New User

    I thought so ... I tried 3 modules
  • billsey
    billsey ACE Posts: 34,313 Trailblazer
    Can yoou give us the memory manufacturer and the model number,, or just take a picture showing that info?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • SInapsi
    SInapsi Member Posts: 6 New User
    Patriot PSD44G266682S 4GB PC4-21300 2666MHz CL19 1.2V
  • billsey
    billsey ACE Posts: 34,313 Trailblazer
    I don't see any reason that didn't work, maybe one of the other Acer Aces has some ideas...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • SInapsi
    SInapsi Member Posts: 6 New User
    rom the characteristics it had to work. As soon as I mount the ram module, it doesn't turn on anymore. Removing the added ram, everything works... MAH!