Acer Predator Helios 300 PH317-52 - constant stutters/frame drops

wessex123

Evening Acer Community!

I am currently suffering from some insane non-stop constant stuttering when I play games, whether they are demanding or not it doesnt matter, however it does happen more frequently in more demanding games such as Red Dead and GTA V. It has been ongoing for months, and I have tried tons of different things that I will list below, and I really feel hopeless and out of luck at this point.

Specs:

Acer Predator Helios 300  PH317-52

Intel Core i5-8300H

Nvidia GTX 1050-Ti (Mobile)

RAM - 8GB Single Channel

It all started off with what I suspected as thermal throttling when I got it out of the box, so I proceeded to undervolt through throttlestop which worked perfectly fine until a BSOD occured, which I know happens from undervolting too much. Ever since that happened, I havent been able to make it work properly. I have recently reset the bios and loaded defaults to get a fresh start, so now I am back at high temperatures but the same issue with constant stutters occurs, whether the laptop is hot or not it doesnt matter. I have several hwinfo64 logs from gameplay in both RDR and GTA, however I am not sure how to attach them on here.

CPU Clock:

GPU Clock:

I am completely clueless on what to do next, but let me know whatever info you need from hwinfo and I will post it in here. Pretty much down to try whatever at this point

Thanks!

GAMING6698

@wessex123
You need to clean your laptop fans, air vents and most important you need to apply new thermal paste.
(Acer stock thermal paste is not very good for gaming)

After completely following above steps your CPU temperature with not go more then 75°C and gpu temperature goes Upto 70°C.

Are you still under warranty?