Sift3 SF314-42 having issues waking up

pcamantea
pcamantea Member Posts: 8

Tinkerer

edited November 2023 in 2020 Archives
My laptop restarts when I wake it up from sleep. The same does not happen with Hibernate.

As soon as I open the lid and press any buttons, the keyboard will light up but the screen never does. After a few seconds it starts booting up from start, and all open programs are gone.

I have tried updating everything, I have the latest Windows version, I updated the BIOS to the latest version available on Acer website (1.07 i believe), also updated the Graphics drivers.


Please advise

Answers

  • billsey
    billsey ACE Posts: 31,663 Trailblazer
    Try switching to safe mode to see if the issue appears there as well. If not then it will likely be traced down to a poorly written application. If so then it's something in Windows.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.