New laptop

tonyzee
tonyzee Member Posts: 1 New User
edited October 2023 in 2020 Archives
I bought my Aspire yesterday. Plugged it in and started it up and it's been "Just a Moment" ever since -- more than 12 hours. Anyone familiar with this?

Best Answer

  • JackE
    JackE ACE Posts: 45,192 Trailblazer
    Answer ✓
    Press and hold the power button till the laptop shuts off. About 5-10 seconds. Remove the charger. Gently insert a paperclip into the battery reset pinhole on the bottom for about 30 seconds. Then reinsert the charger. Wait till the battery charge LED turns from a steady orange to a steady blue. Then turn the machine on again. Jack E/NJ

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 45,192 Trailblazer
    Answer ✓
    Press and hold the power button till the laptop shuts off. About 5-10 seconds. Remove the charger. Gently insert a paperclip into the battery reset pinhole on the bottom for about 30 seconds. Then reinsert the charger. Wait till the battery charge LED turns from a steady orange to a steady blue. Then turn the machine on again. Jack E/NJ

    Jack E/NJ