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RAM upgrade issue Acer Nitro 5 2019 ntoskrnl.exe blue screen of death

Maxis_wellMaxis_well Member Posts: 4 New User

Hey,

I recently upgraded my RAM memory on my laptop (Acer Nitro 5). The RAM is compatible with the laptop (same speed, ddr4, 8GB). The problem is that whenever I try to boot up the windows, the screen turns black with Acer logo. Then I have to press the power button, and the blue screen of death shows up. After it the windows works properly.

I've also checked the memory with Windows Memory Diagnostic, there wasn't any error, the ram seems fine.

Please help me to solve this problem. 

Saturmaxxx,

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