Acer Predator Helios 300 Thermal Throttling help, Can I fix thermal throttling?

Varcx
Varcx Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hi there, I'm really stuck and don't know what to do. I bought my Acer predator Helios 300 in 2017, It was great, it was so fast and responded really well! However, on  October 2, ONE DAY AFTER THE WARRENTY EXPIRED, it felt like a different laptop. I can't run a single game without thermal throttling and hitting sometimes 100 c on CPU and 90 c on GPU and eventually either blue screening or shutting down. Before my temps were fine, but wow. The one day after warranty had me so confused. I now can't contact support because of this, so Acer will do NOTHING about it. Absolutely ridiculous, I think they somehow did this purposely. I just have such a bad taste in my mouth and am never buying an Acer product ever again.

I'm sorry for ranting, I just had to get it off my chest as I'm frustrated. I've tried,

CCleaner full clean
Undervolting my CPU by a lot
Undervolting my GPU by a little
Full reset of the machine
Using a monitor (dumb ik)
Updated GPU drivers

I just don't know what to do, do I need thermal paste to fix this? I have my fans on full blast with the Cool boost thing on. Still nothing.

Specs: Acer G3-571-77QK
CPU - 7700HQ
GPU - GTX 1060 6 GB
RAM - 16 GB
SSD- 256 GB
HDD - 2 TB

If you need anything else I'll gladly provide more information. I'm just so ***** at Acer though. It looks to me that this whole thing is un-purpose. It was a day and night change that happened in one day. I'm sorry for my English, it is not my first language. I apricate any help and support and I again apologize for my rant.



Answers