My Acer asphire 3 A315-54-57PJ turns off as soon as it is plugged in and cannot turn on after that?

HLNguyen
HLNguyen Member Posts: 3 New User
edited November 2023 in 2020 Archives
My laptop has a few % battery remaining and when I plug in the charger it immediately turns off, then I try to turn it on but it fails. When I press the power button the power light does not light up but when I press any other button on the keyboard it lights up for a few seconds and then turns off(the fan spins and then stops too). I also tried removing the battery and charging cord and holding down the power button for a few seconds but it didn't work. Can anyone help me please!

Answers

  • JackE
    JackE ACE Posts: 45,192 Trailblazer
    Use a flashlight to look inside the charger jack. Is the center pin contact straight and slider contact visible? Jack E/NJ


    Jack E/NJ

  • HLNguyen
    HLNguyen Member Posts: 3 New User
    JackE said:
    Use a flashlight to look inside the charger jack. Is the center pin contact straight and slider contact visible? Jack E/NJ


    Yes, the center pin is straight and i can see the slider on both side
  • HLNguyen
    HLNguyen Member Posts: 3 New User
    I've just found out that if i press and hold any button on my keyboard for a while, my laptop starts up but as soon as i release that button my laptop turns off
  • JackE
    JackE ACE Posts: 45,192 Trailblazer
    That suggest the bottom cover may not be pressing hard enough against a mainboard safety switch to keep the mainboard powered. The switch is located near the RAM module socket. Have you removed any covers on the bottom of the machine recently. Jack E/NJ

    Jack E/NJ