Aspire M5 -583P-5859, SSD, wifi'ed into home network, won't hold internet connection

Pilgrim86314

Computer is wifi'ed into my home network, along with two other laptops. The other two are also wifi'ed.

Modem and router are a single unit, provided by XFinity (Comcast.) The router provides two channels. Wife and I use them interchangeably, sometimes both on one channel or the other at the same time.

There is a wifi extender in use, depending where the best connection in the house exists at that moment.

Problem began about two weeks ago. I cannot tie it to any specific changes to our system, be it hardware or software.

My computer (the problem child) will not hold its connection the the internet, despite my wife's two computers and our iPhones being able to access it through the wifi. From that, I infer (perhaps erroneously) that the problem is with my computer since other elements of the system function normally. 

The problem exists on whichever channel I'm using.

Usually, but not always, a reboot of my computer will establish a connection. If so, it is transient, but not predictable as to time. The connection may hold for an hour or for just seconds. It has dropped out while on a tech support call to Xfinity. I reestablished that connection and the techie told me, after a 1/2 hour, that the problem does not appear to be on their end since she could "talk" to each of the three computer.

(III the connection just now dropped out. I'll see if I can hook up again.)  IM BACK - for the moment!

I'm posting this right now to take advantage of the connection I just made. If there is anything else I think of, I'll make another post. 

billsey

You are likely right in that the issue can be traced to your computer. Your Aspire M5-583P uses one of several WLAN cards (Atheros or Intel), all PCIe mini half cards. They support 802.11a/b/g/n and were one of the first designs that did both 2.4 GHz and 5 GHz. Your issue could be a poor connection on an antenna, a driver problem or a bad card. You can use Device Manager to look at the card to find out which one you have. Tell me which it is and look at your driver version and we'll move o  the the next step.