incomplete white horizontal lines sometimes on helios 300 PH315-51 screen

System
System Member Posts: 4,555 Seasoned Practitioner WiFi Icon
edited November 2023 in 2020 Archives
This discussion was created from comments split from: incomplete white horizontal lines sometimes on helios 300 PH315-51 screen.

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  • mononoke
    mononoke Member Posts: 1 New User
    lmgafmc said:
    lmgafmc said:
    I notice intermittent incomplete white horizontal lines sometimes on my laptop screen. it flashes for a second or so and comes at irregular interval (minutes to hours). Secondly i was gaming alright at low settings with default predator sense (Fan control - auto, gpu - normal) till yesterday when my screen suddenly became purplish and ghosting occured. i immediately switched off my laptop and started again to notice more flashy desktop (like refresh rates visible) on screen. i switched it off again. I connected it to my tv to check if its monitor or gpu. but showed fine on my tv. after playing for sometime on my tv(10 min or so) i again switched it off and restarted. now my laptop screen looks fine. I dont understand why it happened. is there any problem with the lcd screen. or some wiring problem. i keep my laptop with utmost care.

    i have the same issue and i literally did nothing, it's my brand new Predator Hlios 300, i purchased 2 weeks ago and this happened without any reason(if you would like to ask how this happened, my laptor shut down because of i forget to plug it, when i turn it on screen was like this). i am going to return this computer back. because not only screen issue but also it has shock issue. underside of my arm touches the metallic edge at the side, I get a noticeable electric shocks and it hurts... i am very sad about this problem because i was in love with my computer and it was really good for rendering videos but im sorry Acer those are big issues that i cant ignore... 

  • Is your laptop still under warranty? Can you test with another power adapter?
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