Webcamera problem

EGIO22
EGIO22 Member Posts: 2 New User
edited November 2023 in 2020 Archives
Hi i have tried all online solution for the camera but nothing works here is my system and video capture device information for my laptop , hope you help me!!

System Information
------------------
      Time of this report: 10/15/2020, 05:41:35
             Machine name: EGIO
               Machine Id: {CD190951-9B5E-4688-8AF2-A0F1B5E82008}
         Operating System: Windows 10 Pro 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
                 Language: English (Regional Setting: English)
      System Manufacturer: Acer
             System Model: Nitro AN517-51
                     BIOS: V1.23 (type: UEFI)
                Processor: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
                   Memory: 32768MB RAM
      Available OS Memory: 32610MB RAM
                Page File: 6841MB used, 30633MB available
              Windows Dir: C:\Windows
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
 DirectX Database Version: 1.1.7
           DxDiag Version: 10.00.19041.0546 64bit Unicode


Video Capture Devices
Number of Devices: 1
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           FriendlyName: HD User Facing
               Category: Camera
           SymbolicLink: \\?\usb#vid_0408&pid_a061&mi_00#6&9658634&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
               Location: Front
               Rotation: 0
           Manufacturer: Microsoft
             HardwareID: USB\VID_0408&PID_A061&REV_0004&MI_00,USB\VID_0408&PID_A061&MI_00
             DriverDesc: USB Video Device
         DriverProvider: Microsoft
          DriverVersion: 10.0.19041.488
      DriverDateEnglish: 6/21/2006 00:00:00
    DriverDateLocalized: 6/21/2006 12:00:00 AM
                Service: usbvideo
                  Class: Camera
          DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
            ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
            ProblemCode: No Problem
  BusReportedDeviceDesc: HD User Facing
                 Parent: USB\VID_0408&PID_A061\5&1e5150f2&0&5
      DriverProblemDesc: n/a
           UpperFilters: n/a
           LowerFilters: WdmCompanionFilter
                  Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp
      ContainerCategory: n/a
          SensorGroupID: {59840867-9F41-4A1B-CDDA-3EC5A6C69C5C}
                   MFT0: n/a
                   DMFT: n/a
    CustomCaptureSource: n/a
  DependentStillCapture: False
     EnablePlatformDMFT: True
              DMFTChain: n/a
 EnableDshowRedirection: True
     FrameServerEnabled: True
        AnalogProviders: n/a
             ProfileIDs: n/a