** A disk read error occurred Press Ctrl+Alt+Del to restart**

gladys
gladys Member Posts: 1 New User

Please I need help Smiley Sad  My screen mark ** A disk read error occurred   Press Ctrl+Alt+Del to restart, and i did it and it doesn't do anything, it restart but the black screen and the message comes back, the thing is that when i bougth my computer in Bestbuy Store they didn't gave me a disk or anything so I don't know what to do.  Could you please give me a hand to do something to repare my computer.  It is an ACER Home Premium windows 7 Edition Familiale 64 bits, and it just have less than 2 years Smiley Sad

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    A disk read error would point to an error with the hard drive.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

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