Help! Fans start spinning for a few seconds and then stop

stockmustang
stockmustang Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hello, I have an acer helios 300 laptop and i’ve had it for about a year. The fans recently stopped working and I decided to take it apart and saw that everything was perfectly connected and nothing should’ve been wrong. The fans were also cleaned and there shouldn’t be any dust that’s stopping them from spinning. I turned on the laptop with the cover opened and I saw that the fans were running for a few seconds and then just stopped completely. I also had the laptop randomly shut down because of the temperature since the fans aren’t working. Help. What is wrong with it and how can I fix it. Thank you.