G Sync isn't working. xb273kgb

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Raph04chess
Raph04chess Member Posts: 5

Tinkerer

edited February 14 in 2020 Archives
I have bought a monitor xb273kgb from acer. It was market as a G Sync compatible monitor, but it does't work. I have tried everything (installed a new driver for the nvidea panel...), but it is still not working. Also I cannot see any G sync settings in the nvidea control panel. So my question is how can I fix this problem and if I cannot fix it how can I get my money back?

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  • Samuel-Acer
    Samuel-Acer Moderator Posts: 687 Moderator
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    I have bought a monitor xb273kgb from acer. It was market as a G Sync compatible monitor, but it does't work. I have tried everything (installed a new driver for the nvidea panel...), but it is still not working. Also I cannot see any G sync settings in the nvidea control panel. So my question is how can I fix this problem and if I cannot fix it how can I get my money back?
    Please share the first 10 digit of your monitor serial number. This will help us to check the specs and help you.