Bluetooth and Fingerprint issues Swift SF314-41

I have similar problems like some other users experienced ,
this acer model is precisely Sf314-41-r2xf
bluetooth stops working , completely dissappers, it looks like computer does not have bluetooth, then it appears again itself as nothing happened. this is not related to any driver problem, as I installed latest drivers, also because the problem arises together with the fingerprint scanner as dissappearing and appearing again in the system, now it looks like a serious issue.
this happened many times, first time april 2020. one month after the purchase and recently happened more than twice.

please tell me who can help with this problem. thanks

Accepted answers

JackE

Open Control Panel. Search 'button'. Click 'change what the power buttons do' in left pane. Click 'change settings that are currently unavailable'. Scroll down and uncheck the box for fast startup. Jack E/NJ

JackE

Possibly indirectly related to errant RAM imprints left behind by Win10 updates. Slow cold boots should erase these imprint. Let us know the results. Jack E/NJ

All comments

JackE

Open Control Panel. Search 'button'. Click 'change what the power buttons do' in left pane. Click 'change settings that are currently unavailable'. Scroll down and uncheck the box for fast startup. Jack E/NJ

ArthurCornelius

hello JackE, Thanks I did that, Let's see if that works. btw, do you really think this is related to sudden disconnection of bluetooth and/or fingerprint scanner etc..??

JackE

Possibly indirectly related to errant RAM imprints left behind by Win10 updates. Slow cold boots should erase these imprint. Let us know the results. Jack E/NJ

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