Sound is quiet through headset while running certain programs, how to fix? - E5-576G-5762

catloverd
catloverd Member Posts: 2 New User
edited October 2023 in 2020 Archives

When I plug my headset in, certain programs become really quiet, like YouTube. Windows sounds work fine when the headset is plugged in. All sounds work fine when the headset is not plugged in.

The communications setting is already set to "do nothing" and I'm not sure what else to try.

Answers

  • What is the exact model? Example an515-51-75kz. Did you disable limited output in the sound settings?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • catloverd
    catloverd Member Posts: 2 New User
    What is the exact model? Example an515-51-75kz. Did you disable limited output in the sound settings?
    It's E5-576G-5762
    I tried looking in my sound settings, but I'm not seeing anything labeled "limited output" 

    I should mention that it was working just fine when I was teaching an online class, but then halfway through the class, the volume just dropped and now it seems to be stuck that way. 
  • Does the same problem occur when updating the drivers on the intel website and also the bios?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)