Green horizontal line at the bottom of Acer Nitro 5 my screen?

RussellFS
RussellFS Member Posts: 28 Enthusiast WiFi Icon
edited December 2023 in 2020 Archives
I've been having a problem with my Acer Nitro 5 Laptop recently; a day after a Microsoft update, there has been a horizontal green line at the bottom of the screen that appears every time I open to many tabs or run too many programs. Even after I close the tabs or programs the line is still there, I'd show proof, but when I take a screenshot the line disappears in the pic, which means it's probably my screen. The green goes away when I restart my laptop, and then it comes back again every time got a lot of programs open, as I both game and do my work on my laptop. I'm not sure if it's the screen or the internal hardware. I hope this isn't serious, but if it is, tell me what must be done, and I hope my laptop doesn't get damaged because of it. 

My SNID is: XXXX

[Edited the content to hide sensitive information and to add model name to the title]

Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    Here is not an official Acer support channel so you don`t have to provide your SNID, please edit your topic and remove it. About the issue: Try to reseat the eDP cable.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • RussellFS
    RussellFS Member Posts: 28 Enthusiast WiFi Icon
    edited September 2020
    I don't know how to edit, there's no gear to click on.