I have an tc-865-neselecti5 (TC-865_E) that keeps crashing on me. Liver Kernel Event 117

morg97
morg97 Member Posts: 1 New User
edited October 2023 in 2020 Archives
Hi, 
I have an tc-865-neselecti5 (TC-865_E) that keeps crashing on me. I have owned it for about 8 months and it has just recently started to crash on me multiple times a day for the last five days. The most recent crash reported it as a hardware error. I have copied and pasted the Description, Problem signature,  and Files that help describe the problem. Any help would be appreciated as this is the computer I am using for my midterms this week. 
 Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 117
Parameter 1: ffffa28db0286010
Parameter 2: fffff8067bbb57e0
Parameter 3: 0
Parameter 4: 470
OS version: 10_0_19041
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19041.2.0.0.768.101
Locale ID: 1033

Files that help describe the problem
WATCHDOG-20200928-1747.dmp
sysdata.xml
WERInternalMetadata.xml
WERInternalRequest.xml
memory.csv
sysinfo.txt