No sound Nitro 5

Gamept
Gamept Member Posts: 1 New User
edited November 2023 in 2020 Archives
Somehow all sound has disappeared from my Nitro 5.

i have tried safe mode, disabling Realtek driver, uninstalling Realtek driver, reinstalling newest driver, tried using Bluetooth headset and there is no sound at all.

any ideas?

Answers

  • ragsak28
    ragsak28 Ally Posts: 677
    Hi @Gamept

    You can just try to refresh the computer and you can give it a try. [But beware that all your installed applications will be un installed]

    How to Reset Your Windows 10 PC

    1. Navigate to Settings.  You can get there by clicking the gear icon on the Start menu.

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    Select settings

    2. Select "Update & security"

    3. Click Recovery in the left pane.

    select recovery

    4. Windows presents you with three major options: Reset this PC, Go back to an earlier build and Advanced startup. Reset this PC is the best option for starting fresh.

    Advanced startup lets you boot off a recovery USB drive or disc and "Go to an earlier build" is made for Windows Insiders who want to roll back to a previous version of the OS. 

    Recovery options

    5. Click Get started under Reset this PC.

    Click Get started

    6. Click either "Keep my files" or "Remove everything," depending on whether you want to keep your data files intact. If not, Remove everything will do as it says: delete all of your files, photos and programs. Either way, all of your settings will return to their defaults and apps will be uninstalled. 

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    Choose whether to keep your files

    7. Select Just remove my files or Remove files and clean the drive if you chose "Remove everything" in the prior step. 

    Cleaning the drive takes a lot longer but will make sure that, if you are giving the computer away, the next person can't recover your erased files. If you are keeping the computer, choose "Just remove my files."

    select clean drive option

    8. Click Next if Windows warns you that you won't be able to roll back to a prior version of the OS.

    click Next

    9. Click Reset when prompted. Windows will then restart and take several minutes to reset itself.

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    Click Reset

    Hope this will help you in some way.