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Model: Acer Aspire A315-53G-3967
OS: Windows 10
RAM: 4+8 GB DDR4
CPU: Intel i3 7th gen
What happened: I was browsing Reddit while the laptop was unplugged. When I plugged in the charger, the laptop just died on me. I tried multiple times to boot it up; it got the Acer bootup logo, but would die after a few seconds. The charging light stayed on without any problems if it's plugged in.
I also realized that when trying to boot it up, literally any other button works except the Power button. I can't confirm if plugging it in also causes problems because I can't isolate the charger without stopping keyboard presses, and stopping keyboard presses just shuts down the laptop. I have tried plugging it in while the laptop is on (and while something is pressing on the keyboard) and there seems to be no problem.
You can see videos here. The first video shows how the Power button doesn't work. The second and the third ones show that the laptop dies as soon as it stops receiving keyboard input (with or without a charger).
So yeah, I think this problem started when I plugged the laptop in, but since then, it's been causing me problems whether the laptop is plugged in or not. So far, I haven't seen any problems with bootup, memory, or the HDD. Everything's fine until the laptop thinks I haven't pressed a key in 5 seconds. I also hear the sound the laptop makes when you hold the Power button to force a shut down whenever it shuts down by itself, if that means anything.
FAQ & Answers
Hi, i am in the same situation, have you find a solution?