Sound issue on KA242Y model

System
System Member Posts: 4,548 Seasoned Practitioner WiFi Icon
edited September 2020 in Aspire Laptops
This discussion was created from comments split from: I just purchased a KA242Y and I can't hear any audio on it!.

Comments

  • Jeya16
    Jeya16 Member Posts: 1 New User
    So how do I get sound if I had purchased KA242Y without speaker option
  • Jeya16 said:
    So how do I get sound if I had purchased KA242Y without speaker option
    Hello,
    Do you know the model number or the part number?
    France
  • Shadow0851
    Shadow0851 Member Posts: 1 New User
    I'm facing the same issue, but I prefer not to share the S/N and P/N. Could you guys share what number we are supposed to see in these fields to know if our monitor has built-in speakers?
  • Joe9844
    Joe9844 Member Posts: 578 Seasoned Specialist WiFi Icon
    If there are built-in speakers, then you can access volume control using your monitor's buttons.

    So press all the buttons, look at every single on-screen display menu. If there are no volume setting, then your monitor doesn't come with speakers.
  • SpeakingConfused
    SpeakingConfused Member Posts: 1 New User
    Why would you sell a monitor under the same model number without speakers?  It's called a gaming monitor.