N515-43 Stuck on Acer Logo

GenesisAlegria
GenesisAlegria Member Posts: 1 New User
edited April 12 in 2020 Archives
I am currently unable to work on the computer because it doesnt go past the acer logo screen. 
It starts up, the keyboard lights up, and then it shows the acer logo infinitely. 
It is impossible to access BIOS, as pressing F2 or ESC does nothing.
I was using the computer fine one night and then in the morning it got stuck. 
its been only 2 months since i bought it. 

Please i need help as no tutorial or any solution given in the internet has solved the problem 
thank you