About Laptop's Keyboard Swift 315-52G

iamaashish1994
iamaashish1994 Member Posts: 17 Troubleshooter
edited November 2023 in 2020 Archives
I am using Acer Swift 315-52G laptop. I am having trouble in the keyboard of this laptop. The "D" button is not working but whenever I press 9 or sometimes some other key, D gets triggered automatically. Please tell me the solution for this.
Thank You!!

Answers

  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    That is certainly not normal and doesn't match up with the numeric keypad. If you are still in warranty now is the time to contact Acer support.
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  • iamaashish1994
    iamaashish1994 Member Posts: 17 Troubleshooter
    Unfortunately it's not in warranty... 
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    OK, it sounds like you have one of the SF315-52G-xxxx SKUs. Which language is the keyboard setup for? What color is the case? Does the keyboard have a back light?
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  • iamaashish1994
    iamaashish1994 Member Posts: 17 Troubleshooter
    Language is English UK and yes, the keyboard has back light, which is too working abnormally, sometimes it works, sometimes doesn't. Something is wrong with keyboard, I feel... 
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    I need the rest of the info before I can look up a part number for you. There are multiple case colors...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.