Aspire Es1-432-C65J battery problem, says 0 percent

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Jon13
Jon13 Member Posts: 1 New User
edited November 2023 in 2020 Archives
How do I fix my Laptop? It's Acer Es1-432-C65J. When I open it without charging, It won't open and will do so if I only am charging it. It says that it is 0 percent all the time, and that number doesn't seem to be going up. I tried resetting the battery by pressing the hole in the back but nothing happened. The lights that indicates charging also are orange for a few seconds after plugging in but it turns to blue immediately. Is there a way to fix it?