Odd problem Aspire a315-56

J2khamJ2kham Member Posts: 2 New User
edited September 2020 in Legacy Windows
Acer Aspire a315-56

While viewing scrollable pages (Word, YouTube, any program) the page scrolls to the bottom intermittently.  

 I have played with mousepad, scroll keys, etc.  

 once it happens, scrolling UP will cause it to move up, but immediately scrolls all the way DOWN.  


   Even weirder, if I tap and drag the scroll bar upwards, it continually “Fights” between the area I have scrolled to, and “Full Down” position. 

This machine is a few days old, and began doing this as soon as I began using it.  

  Additionally, every attempt I have made to register the laptop has resulted in “system unavailable” message as I try.  

FAQ & Answers

  • pulkitking24pulkitking24 Member Posts: 107 Skilled Fixer
    first go to touchpad setting in windows 10 setting and you will find scrolling direction below scroll and zoom option try changing direction from there 
  • J2khamJ2kham Member Posts: 2 New User
    That was addressed previously and been adjusted since.  

    I/o driver update
    Touchpad driver update

    hitting num lock  reveals a stuck 1 key

    Page down key also stuck

    windows update done

    completely been through all I know to do.

    Reset all the “update on restart” features that are absolutely ridiculous in windows 10.

    i have put more hours into this device than any I have owned. Ever.  


    I dont expect the top of top of the line for what was paid, but for 380 tax and all, I’m about to give up and refund it after all of this.   

Sign In or Register to comment.

Who's Online1.1K

AnhEZ28
AnhEZ28
Cyriix
Cyriix
FallenRiser
FallenRiser
frabae80
frabae80
HE9AHM
HE9AHM
IchsanInAditya20
IchsanInAditya20
Kno63
Kno63
Kokkash
Kokkash
phildie82
phildie82
Phuongthao87
Phuongthao87
Rheinlaender
Rheinlaender
TheWolf
TheWolf
ttomass
ttomass
xapim
xapim
Yibo_de
Yibo_de
kino1948
kino1948
Fisher_P
Fisher_P
+1.1K Guests

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos

Member Highlight

We are honored to have Leostat in the Acer Community. With their dedication, support and effort, Leostat has become one of the main collaborators. On behalf of our Acer Community Team and all of our users, we want to recognize and thank you for your dedication!

Total Posts and Comments: 1982

Total Points:6447

Total Accepted Answers: 248

Leostat Community Aficionado