Hot hot hot 200F

SleepyTheDon
SleepyTheDon Member Posts: 2 New User
edited November 2023 in 2020 Archives
I am very concerned. Why does my 2020 Nitro 5 i5-10300H go above 175 degrees Fahrenheit? My laptop is literally less than 30 days old and on a cold boot will hit 160F after running for a few minutes and if I stream or play any games such as Gears Tactics I hit temps around 215F this can not be normal what is going? I am about 1degree away from returning this and going with a different brand all together unless someone can help me. If this computer wasnt brand new I'd replace the thermal paste.

Model - i5-10300H
Part - NH.Q7JAA.005

Best Answer

  • GAMING6698
    GAMING6698 ACE Posts: 8,111 Trailblazer
    Answer ✓
    @SleepyTheDon
    Need to apply new thermal paste.
    Default thermal paste is not good.
    Your laptop temperature limit is 89°C means when your temperature reaches 89°C-90°C system start decreasing GPU/CPU clock speed(thermal throttling)to protect your components.
    At that time you experience low fps,lag and shuttering in games.
    In this case, don't play games it may damage your system

    You are under warranty take advantage to it 
    Acer engineer will clean your laptop and apply new thermal paste so, send it to service centre 
    First log your case and get your case ID
    Get in touch with acer costumer care in your region for that 
    http://www.acer.com/worldwide/
    (They will ask your address,serial number etc to log your case)
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566

Answers