laptop powers off when unplugged

TH1332
TH1332 Member Posts: 1 New User
edited March 18 in 2020 Archives
I have an Acer Aspire V5-571P.  It has been upgraded to Windows 10.  After upgrading, it would shut down whenever I removed the power cord.  It looked like the battery was not charging, and it showed the level was 0%.  So, I purchased a new battery.   It has worked fine for a number of months.  (not getting much use, but worked every time)  Recently it has started acting up again.  Whenever I pull out the power cord, it shuts down.  It will not start up unless it is plugged in.  The battery level says it is 100%.  What is going on with this computer?  Can it be fixed?  Is it actually a bad battery again?  Was it before?
Thanks for any help you can offer.