Im writing to warn others from buying expensive laptops monitors from here stay away. If the worst happens they will not help you just search acer warranty complaints and see for yourself. Now heres my experience I bought a laptop for 600 through very of acer which is still under warranty now the laptop was working fine for months and just shut down on me. When i called up acer they acted like everything was fine and sent me pre paid postage details so i sent off my laptop. I had to call them regularly and when they would say we would call back they never did i had to always call them and they would say they would get back to me through emails they never would.
When i would call to ask they would say the email bounced and wouldn’t do anything about it unless I mentioned it.
the customer service is so one sided, when they say they will call you back expect them not to.
anyway now i was told that my laptop wont be fixed which literally died on me after 4 to 5 months and is still under warranty and was told that the motherboard doesnt work and i have to around 600 pounds for it to be fixed or 50 pounds to have my broken laptop returned at this point they can keep it im going to apple acer swift 3 laptop i bought was the worst mistake i made never again so im warning u if u wanna make a big investment on an expensive notebook or monitor or laptop dont do it with acer they dont care and as far as i know they rather keep trying to fix broken laptops that wont work then just replace it thats what i have read here. They have made a lot if peoples lives hard im a student and gonna have to dish out another 600 to 1000for a new laptop.
