A715-75G-50SA speaker keys are not working.

Niloy_08
Niloy_08 Member Posts: 6

Tinkerer

edited November 2023 in 2020 Archives
Part No : NH.Q87SI.001     
 I have been facing this problem the volume up down keys are not working i.e the speaker buttons. i have brought this laptop on 25.07.2020. Motherboard of this very laptop has been recently changed cause USB 2.0 was not working. This issue has been solved, but the current issue am facing is this the volume keys are not working. I have tried using function keys still it is not working. I need help.

Answers

  • JackE
    JackE ACE Posts: 45,097 Trailblazer
    If the other function keys seem to work OK, open DeviceManager. If no red or yellow warnings, click sound video and game controllers folder. Right click on the realtek audio driver. Uninstall it. Exit DeviceManager without re-installing anything. Shut down Windows normally. Turn the machine back on. Jack E/NJ

    Jack E/NJ