Multiple problems in Acer Aspire 5 a51551g -

akash_258
akash_258 Member Posts: 14

Tinkerer

edited November 2023 in 2020 Archives
Configuration:- i5 8250u mx150 bios v-2.02
1. Problems in Windows 10 - DPC latency which causes audio dropouts in windows 10 using Bluetooth headphones.
-The issue occurs only when wifi is turned on.
-I have tried all windows version (Home, Pro, LTSC) none of them worked.
-I have tried all drives mentioned on the website for my model which didn't work.
-I have tried the latest drivers from windows update did not work.
-I have tried the last 3 bios version, the problem persists in all 3 of them.
-I have tried disabling all audio enhancements, tried disabling handsfree option, nothing worked.

Listening to anything using wifi causes audio dropouts every 5-10 sec which is very annoying.
After I couldn't found a solution I switched to Linux and this issue didn't happen there, no audio problems.

2. Problem in Linux -Turbo boost doesn't work after the system is sleep for too long
-The only way to enable turbo boost is to restart the system.
-Then it works fine for some time but stops working if the system is suspended for too long
-I know turbo only works on ac power so that's what I am talking about. I get disabled even on ac.
-I have tried ubuntu, popos, linuxmint, mx linux, manjaro. Its present on all of them

Current system conf-
pop@pop-os:~$ inxi -F
System:    Host: pop-os Kernel: 5.4.0-7642-generic x86_64 bits: 64 Desktop: Gnome 3.36.4 Distro: Pop!_OS 20.04 LTS
Machine:   Type: Laptop System: Acer product: Aspire A515-51G v: V2.02 serial: <superuser/root required>
           Mobo: KBL model: Charmander_KL v: V2.02 serial: <superuser/root required> UEFI: Insyde v: 2.02 date: 01/03/2019
Battery:   ID-1: BAT1 charge: 10.5 Wh condition: 38.3/48.9 Wh (78%)
CPU:       Topology: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP L2 cache: 6144 KiB
           Speed: 900 MHz max: 400 MHz Core speeds (MHz): 1: 900 2: 900 3: 900 4: 900 5: 900 6: 900 7: 900 8: 900
Graphics:  Device-1: Intel UHD Graphics 620 driver: i915 v: kernel
           Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz
           OpenGL: renderer: Mesa Intel UHD Graphics 620 (KBL GT2) v: 4.6 Mesa 20.0.8
Audio:     Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel
           Sound Server: ALSA v: k5.4.0-7642-generic
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet driver: r8169
           IF: enp2s0f1 state: down mac: 98:29:a6:48:5b:73
           Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter driver: ath10k_pci
           IF: wlp3s0 state: up mac: 98:22:ef:68:95:33
Drives:    Local Storage: total: 1.13 TiB used: 87.26 GiB (7.6%)
           ID-1: /dev/sda vendor: Western Digital model: WD10SPZX-21Z10T0 size: 931.51 GiB
           ID-2: /dev/sdb vendor: Western Digital model: WDS240G2G0B-00EPW0 size: 223.58 GiB
Partition: ID-1: / size: 210.71 GiB used: 51.26 GiB (24.3%) fs: ext4 dev: /dev/sdb3
           ID-2: swap-1 size: 4.00 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/dm-0
Sensors:   System Temperatures: cpu: 29.8 C mobo: 27.8 C
           Fan Speeds (RPM): N/A
Info:      Processes: 330 Uptime: 2h 54m Memory: 7.65 GiB used: 4.50 GiB (58.8%) Shell: bash inxi: 3.0.38